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Terms and Conditions of Blossom by L
1. Appointments and Cancellations:
1.1. All services at Blossom by L are by appointment only.
1.2. To secure an appointment, a non-refundable deposit may be required at the time of booking.
1.3. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in the forfeiture of your deposit or a cancellation fee.
2. Health and Safety:
2.1. Please inform your technician of any health conditions, allergies, or sensitivities you may have prior to your appointment.
2.2. We maintain strict hygiene and sanitation practices to ensure your safety. All tools and equipment used are properly sterilized and disinfected.
2.3. In the event of an open wound, infection, or contagious condition, we reserve the right to refuse service in the best interest of your health and the health of others.
3. Payment and Pricing:
3.1. Payment for services rendered is due at the end of your appointment.
3.2. We accept cash, credit cards, and other forms of payment as indicated at Blossom by L.
3.3. Prices for services are subject to change without prior notice. Please refer to our current price list or consult with your technician for the most accurate pricing information.
4. Satisfaction and Revisions:
4.1. Your satisfaction is important to us. If you are not completely satisfied with your service, please inform us within 48 hours, and we will do our best to address any concerns or make appropriate revisions.
4.2. We do not offer refunds on services rendered, but we may provide alternative solutions or complimentary touch-ups at the discretion of Blossom by L.
5. Liability:
5.1. Blossom by L and its staff are not liable for any loss, damage, or theft of personal belongings during your visit.
5.2. We cannot be held responsible for any allergic reactions or adverse effects resulting from the use of products during or after your appointment.
6. Minors:
6.1. Clients under the age of 18 must have a parent or guardian present to sign a consent form before receiving any services at Blossom by L.
7. Confidentiality:
7.1. We respect your privacy and will keep all personal information shared with us confidential, in accordance with applicable privacy laws.
8. Changes to Terms and Conditions:
8.1. Blossom by L reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website or in our spa.
By booking an appointment or receiving services at Blossom by L, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please don't hesitate to contact us.
Return and Refund Policy of Blossom by L
1. Service Satisfaction:
1.1. Our goal at Blossom by L is to provide exceptional service and ensure your complete satisfaction.
1.2. If you are dissatisfied with the service you received, please notify us within 48 hours of your appointment. We will do our best to address any concerns and make appropriate revisions or offer alternative solutions.
2. Refunds:
2.1. We do not offer refunds on services rendered at Blossom by L.
2.2. In exceptional cases where a refund is deemed appropriate, it will be provided at the sole discretion of Blossom by L and in accordance with applicable laws.
3. Product Returns:
3.1. Due to the nature of the products we sell, we do not accept returns or exchanges on nail polishes, gels, or other beauty products once they have been opened or used.
3.2. If a product you purchased is defective or damaged, please notify us within 48 hours of purchase, and we will work with you to find a suitable solution.
4. Gift Cards and Vouchers:
4.1. Gift cards and vouchers purchased from Blossom by L are non-refundable and cannot be redeemed for cash.
4.2. Gift cards and vouchers may be transferable to another individual upon request, subject to approval by Blossom by L.
5. Booking Deposits:
5.1. Deposits made to secure an appointment at Blossom by L are non-refundable.
5.2. In case of cancellation or rescheduling, deposits may be applied towards a future appointment at the discretion of Blossom by L.
6. Changes to the Policy:
6.1. Blossom by L reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting the revised version on our website or in our spa.
If you have any questions or concerns regarding our Return and Refund Policy, please contact us directly. We are here to assist you and ensure your experience at Blossom by L is exceptional.
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